Terms and conditions

Disclaimer

The Kegelmaster is to be considered a rehabilitation device.  Improper use of any rehabilitation device can cause injury to the user.  You agree that you alone are responsible to ascertain that the product is suitable and safe for your personal use and that you use the product at your own risk.

If you ignore any medical advice given to you, you do so at your own risk.  Martiris Limited does not in any way condone or encourage anyone to ignore any medical advice given.  If you have a medical condition you agree it is your responsibility to have a proper diagnosis from a suitably qualified medical professional and to follow the advice given to you regarding your condition.

You agree that the liability of Martiris Limited shall not in any case exceed the purchase price of the product in respect of which liability arises and this limitation shall apply to liability howsoever arising whether in contract or in tort and in the case of liability arising from breach of contract Martiris Limited shall be under no liability for damages or consequential loss to you arising from such breach.

Delivery 

Unless requested otherwise all orders are sent by NZ Post for orders within New Zealand.

International orders may be subject to import duties and/or taxes at the point of entry to your country. You may also be liable for customs clearance or other fees. You agree that the responsibility for these charges rests solely with you.

Martiris Limited will endeavour to courier all orders within 5 working days of receipt of order and funds clearing. Martiris Limited reserves the right to extend this time period in exceptional circumstances.

You agree that it is your responsibility to notify Martiris Limited within two weeks of ordering if you have not received your goods within that time.

Refund Policy

Please watch the instructional DVD and read the ‘Instructions for Use’ sheet thoroughly before breaking the factory seal on the Kegelmaster box. Kegelmasters that have not been opened may be returned without question or qualification – up to 30 days from the date of purchase. If you open and use your Kegelmaster and have any questions or problems we will provide unlimited free phone or email consultation until you are successful with our product.

Unopened Kegelmasters may be returned to Martiris Limited, 79 Station Road, Papatoetoe, Auckland 2025. A refund of the purchase price of the Kegelmaster will be paid to you on return of the ‘complete package’ (this includes the Kegelmaster, the packaging, the brochures and the instructional DVD).

Money Back Guarantee

If you are not fully satisfied with the results after 30 days of using the Kegelmaster daily and according to the instructions on our website and DVD, you can send the Kegelmaster back to us for disposal no later than 45 days from the purchase date. The unit has to be in a clean condition and all other material has to be included. The purchase price will be refunded as soon the unit has been received. Postage is not refundable.

Telephone Support

Customer back-up support by phone or email is offered to you if you decide to purchase the Kegelmaster. If you decide to utilise this support you agree that this does not take the place of advice given by a medical professional. This support is given to assist you in succeeding with the Kegelmaster and you are strongly advised to utilise this before deciding the Kegelmaster is not for you, and thereby missing out on the benefits regular use of this product can bring.

General

Martiris Limited reserves the right to change these terms and conditions. Any new terms and conditions will be effective immediately they are posted on the website www.kegelmasternz.com. You agree that any changes made to these terms and conditions will apply to you, even if the changes take place after you place an order or receive any goods you order from this website. You agree that it is your responsibility to revisit this page on occasion to keep up to date with these terms and conditions.

These terms shall be governed by and interpreted in accordance with the laws of New Zealand.

Medical disclaimer

The content of the website www.kegelmasternz.com is offered for information purposes only and is not intended in any way to be a substitute for medical advice.  It should not be used for diagnosing or treating a health problem. If you have, or suspect you may have a health problem you should consult an appropriately qualified professional health care provider.